Frequently Asked Questions and Price Lists
Digitize FAQ What can I have digitized? Are there any restrictions on what can be printed, or digitized? Why not just do it myself? Where do I begin? How much does it cost? How do I get my photos/slides/negatives/video/film to you to be scanned? Extra Copies
Restore FAQ
Enhance FAQ
Slideshows FAQ Photobooks FAQ
What can I have digitized? We scan and restore prints, slides, negatives, documents, VHS or VHS-C videos, 8mm & Super 8 film and even your audio tapes and records! Many people never think about digitizing some of the things they may be saving, such as old newspaper clippings, programs from a game or the theater, tickets, a brochure or map from a vacation. If you saved it, you may want to use it someday in a book, so we suggest digitizing those with your photos of the event.
Are there any restrictions on what can be printed, or digitized? A Page is Turned asks that you have copyright permission for all images included in your order. Most family albums are taken by family members and there is no problem. Many professional photographers, now that we’re in the digital age, give their customers total rights to their images. For very old professional portraits, the studio may not even exist anymore. In this case, we will accept them if they are your personal property, and you are using them for personal use. Additionally, we cannot process any illegal and/or immoral content.
Why not just do it myself? You certainly can scan your own photos, but photo scanning, even on the best scanning equipment (like we use) takes quite a bit of time to digitize each image. What is your time worth? Our service includes a quality-control process, and if a scan is deemed to be unacceptable in terms of color accuracy and sharpness, we re-scann and the image is corrected to make it the best that it can possibly be.
Where do I begin? Our Home Page has a section called “Getting Started”. Please read through that, then click on each process, one at a time, Sort, Scan, and Store – and read about each process. That should get you on your way to creating a great photo library. If you have further questions, please give us a call.
How much does it cost? We have a $24 minimum price per order Some people only need a few prints or slides or negatives scanned. We do charge a minimum of $24 to cover the cost of setup, CD, ink, etc. So look around a see if there are a few more you'd like scanned when you have a need for only a few items. Prints & Documents– Color or Black & White Resolution: Prints, black & white as well as color, will be scanned in at one of two resolutions and output to high-quality JPEG files for storage convenience. The resolution that you choose depends upon how you will be using your photos. For most uses, scanning at 300 dpi is more than sufficient to bring out good detail for pleasing images. If you plan to make any prints larger than 8×10, you may want to have us scan at the 600 dpi resolution for maximum detail. Of course, the resulting files will be larger, and so fewer of them will fit on each disk. Scan Type: Our Kodak s1220 scanner is used for most print scanning. Occasionally we find a need to scan on a flatbed scanner. If a photo is bent, oversized or on a thick mount, they will probably need to be scanned on a flatbed. Of course, we will scan all photos on a flatbed if you prefer. Captions: If your prints are organized, you may like them labeled and put into folders - perhaps by year. Write lightly on the back of photos and we will add labels for 10 cents a piece. Finishing: After scanning, each print is analyzed and corrected for basic improvement in color and levels, red eye reduction, and some dust and scratch removal. If they are organized into groups, we will also put them into folders for no extra charge. Price per photo (up to 8½ x 11"):
NOTE: We can scan photos much larger than 8½″×11″, but this requires special handling – call for details.
35mm, 126 and 110 Slides Resolution: For most consumer-grade films, scanning at 2000 dpi (dots per inch) will bring out more than enough detail to produce pleasing images. If you are going to be making large prints (greater than 8×10), we suggest that you have us scan at 4000 dpi. This resolution guarantees that all possible detail will be read from the slide, right down to the grain of the film, but of course will result in a larger file size, and therefore, fewer images per disk. We crop out the slide mount and rotate your images to their correct orientation – and all of this is included in our basic scanning cost. Captions: If your prints are organized, you may like them labeled and put into folders - perhaps by year. Write lightly on the back of photos and we will add labels for 10 cents a piece. Finishing: After scanning, each print is Photoshopped for basic improvement in color and levels, red eye reduction, and some dust and scratch removal. If they are organized into groups, we will also put them into folders for no extra charge. Price per slide (mounted in a 2" x 2" mount):
All scans are made with state-of-the-art Nikon scanning equipment. Prices shown include Digital ICE (dust and scratch reduction)*, Digital GEM (grain and noise reduction), exposure and color correction and rotation to correct orientation. Many of our competitors charge extra for these enhancements. * Digital ICE is not available for use on black & white images and may not work properly with some Kodachrome® slides. 35mm, 126 and 110 Negatives Having your negatives scanned is much better than having the prints scanned as prints fade much faster than the negatives. When negatives are processed into prints there is some quality loss. When prints are stored in a photo album there is, over time, even more quality loss. Since the negatives were not handled as often and since the negatives do not fade nearly as quickly as the prints the quality of an image scanned from a negative will be much better than one from a print. We require that negatives be in 2 to 6 frame strips. (Most processed film is returned by the film lab to you this way.) We must scan negative strips of film in their entirety. We cannot single out frames within each strip. We crop out the negative edges and rotate your images to their correct orientation – and all of this is included in our basic scanning cost. Price are per frame (not strip):
Options: Scanning options include scanning the photos at higher color resolution to allow more versatility when editing (higher color resolution means you have a greater range of colors available in your image, which can be useful when correcting color errors after scanning), and multi-sample scanning, which can lessen “noise” and bring out detail in dark portions of an image. Both of these options add considerable time to the scanning process, and therefore add additional cost to the procedure. Price per frame:
Videos We offer digitizing services for VHS, VHS-C, Betamax (Beta), MiniDV, and 8mm (Video8, Hi8, and Digital8) videotapes. Basic Price: Pricing for transfer to DVD Video format is $15 per video hour, pro-rated by 15 minute increments, with a minimum charge for 2 hours. Time is based on video length, not labor. The price includes some basic restoration, including filtering video noise and color restoration, if needed, as well as the master copy of the DVD in a personalized DVD box. Menus and Segment Markers: We can add menus or segment markers to the DVD for easy navigation to the individual videos or scenes. Menus allow easy navigation to a specific video or scene on the DVD; segment markers allow you to skip through to the beginning of the different scenes using your remote control. Prices (per DVD) are as follows:
Film - Super 8 and 8mm Our prices include film cleaning and lubrication prior to transfer to improve the quality of the transfer and help prevent breakage on brittle film, and splicing of leader, if necessary, some basic restoration, if needed, as well as the master copy of the DVD. Your first copy will come in a personalized DVD case. Film Transfer Prices: Silent Film: 24 cents per foot With Sound: 36 cents per foot Number of feet on a reel: A 3" reel has approximately 50 feet ($12), 5" is 200 feet ($48) and 7" is 400 feet ($96) - prices without sound. Our equipment has a counter, and your order will be prorated to the exact footage. You will not pay for a full reel if it is not full. Menus and Segment Markers: We can also add menus to the DVD for easy navigation directly to the individual film segments or just segment markers so that you can use the skip button on your remote control to 'skip' to segments. Menu or Segment Marker Prices (per DVD):
Audio 33 1/3 rpm Record Albums: $12.00 (minimum $24.00 order) 45 rpm Records: $5.00 (minimum $25.00 order) Cassette & reel-to-reel tape: $12.00 per hour of tape ($12.00 minimum)
Shipping We ship via standard carriers: USPS, UPS, and FedEx. We do an online estimate of the exact cost of shipping by weight, and add only a minimal amount for wrapping, packing and mailing. We take every precaution to insure that your photos will arrive back to you safely. And unlike many of our competitors, we do not send your precious memories to a third-world country to be digitized. Every order stays in-house, safe and secure, until the job is done and your photos are shipped back to you.
How do I get my photos/slides/negatives/video/film to you to be scanned? Photo Prints: When sending your prints to us to be digitized, we request that you sort them into short stacks of about 20-30 photos each. Please include a short description written on a piece of paper with each stack, and bundle with either a rubber band around each, or put each stack into an envelope or zip-lock bag with the descriptive name on the front. These names will be used as the folder names when we organize your digital files on your discs. If you include a name on the back of each picture, we will even label the digital picture for you at no extra cost. Let us know if you have a preference as to a photo for the front of your CD and box, as well as a title. Slides: We prefer you to bundle your slides together (rubber banded both directions) in groups of approximately 50 slides, each one labeled with a short description that will be used by us as a folder name when we organize your digital files on the CDs or DVDs. On each bundle, please mark lightly in pencil the first slide in that bundle. Along with these, please include a list of the names for each bundle in the order that you would like to see them on the disc. This way, we will be able to keep them organized as you wish throughout the scanning process. Let us know if you have a preference as to which slide to use for the front of your CD and box, as well as a title. Negatives: Negatives are usually returned by your photofinisher in strips of two to six, in glassine envelopes, along with your prints. If this is how your negatives are stored, feel free to leave them in the sleeves when you send them to us. If the sleeves are joined together, you may mark on the sleeves which strips you wish to be scanned. We scan negatives in these short strips, and we scan each strip in its entirety. If you must remove the strips from their protective pouches (to sort them, etc.), please handle them carefully, and only by the edges near the sprocket holes. Some photographers store their negatives in sleeved pages, and we also accept these; just be sure to tell us which strips you wish to be scanned. Let us know if you have a preference as to a photo for the front of your CD and box, as well as a title. Videos & Film: While not as fragile a photographs, slides, and negatives, we still recommend caution when packing your videotapes for shipping. It’s best to wrap them in paper or bubble wrap before putting them in the shipping carton. This will keep stray packing material (Styrofoam peanuts, etc.) from working their way into the tapes. Please label each tape with the name you wish have on your DVD. If you'd like, include a photograph you would like to be printed on the front of your DVD and box.
Additional Copies Additional copies are priced per set! We have DVD boxes that hold 1,2,3, and 4 disks. When your DVDs are of a like subject and can go in one box, we save on boxes and ink and pass that savings on to you. Your DVDs are always personalized on the front. We print a picture and/or title directly on the DVD, we never use stick-on paper labels that can come off and ruin your DVD player. If you know what is on your videos, please include a photo of that subject if you can. We will use it on the front of the DVD and the box.
As an example, let's say you have the following order, the price for each extra Deluxe copy would be as follows:
In this example, the cost for one copy of the entire set of 12 disks in 5 different boxes would be $89.
Restore FAQ What can be restored? Anything we can scan, we can restore. A photo larger than an 8½″ × 11″ requires special handling, which does cost extra. Call for more information on these.
How can you improve my old photos? Please see the examples on our restoration page. We can get rid of creases, fix torn sections, bring back color and detail, and sometimes even replace eyes or a face (ever have a child scribble out the eyes on a photo?) if you have another picture of the person so we know what they are supposed to look like. We have received photos in pieces, and digitally restored them so the owner could get a new print.
How much does it cost? Restoration is $30.00 per hour. Much restoration occurs in the scanning process. Faces are, of course, the most important. Some people choose to have us concentrate on that, rather than worrying about fixing the busy wallpaper or brick all in the background. We have done jobs from 1/2 an hour to 6-7 hours. The more detail to be restored, the longer it will take. We can give you an estimate once we see what you need done.
Enhance FAQ What is Enhance as opposed to Restore? Restoring is bringing your photo back to its original condition, or as close as possible, depending on its condition. A picture with a crease or tear, and sometimes even missing sections can be restored. The scanning process alone will restore some of the original color in a faded photograph, but we can usually improve on that with a little restoration. Enhancing a photo will make it better than the original. Special effects, such as softening the background make the subject really stand out. We can even eliminate the background entirely and put the subject in a new setting. If someone couldn’t attend the family reunion, we can add that person to the family picture. We can even remove people and objects from a photo. Have you been on vacation and asked someone to take a picture of you, and when you get it back you find you are a speck in the center? We can zoom in and crop it to create a much more pleasing picture. We can eliminate the red-eye look and distractions, like the “rabbit ears” behind your head in an otherwise wonderful group shot. How about that picture of you on the beach – but the horizon is at an angle? We can straighten it for you. Whitening teeth, taking out a few wrinkles, removing a blemish – these are all examples of enhancing. Enhancing can include special effects, such as a soft blur, adding text or borders, colorizing a black-and-white photo, making a color photo black-and-white – but maybe you’d like the bride’s bouquet to remain in color. There are endless possibilities.
How much does it cost? As with restoring, we charge $30.00 per hour for enhancements. We suggest enhancing photos when you intend to have them printed and put in a frame.
Slideshow FAQ Our shows are not the “cookie-cutter” shows that you might find elsewhere. Our shows are hand-produced, by professionals. Your photos, and any effects, are timed to fit cues on the soundtrack, to elicit maximum emotional response from your audience. We take great pains to ensure that your slideshow is the absolute best that it can be. Our goal is to produce goosebumps and tears! How many pictures can I have in a slideshow? The length of any of our custom slideshows is limited only by the size of the files that will fit on a Video CD or Video DVD disc. This means that your slideshow could be over an hour in length! Most shows that move at a moderate pace will utilize about 100 - 120 photos and 3 songs for a 12-15 minute show. A faster-paced show (say, a sports team season highlight show) will use more, and a slower-paced show (like a memorial) will use fewer photos. And you are not strictly limited to still photographs. We can include video clips in the show, along with audio clips (for instance, we can use a narration audio track, or sound effects, along with your music). The length of your show should be limited mostly by the attention span of your audience. Keep in mind that with a slideshow, you are telling a story; with a beginning, middle, and an end. Choose your photos and video clips with that storyline in mind, and together, we will produce a show that will wow your audience and leave them wanting more!
How much does it cost? We produce custom slideshows, made-to-order for your event or memory. Our prices include all the extras that other companies usually charge to do: basic restoration work if needed, and the process of timing slides and transitions to the soundtrack, inserting narrative tracks, if you have them, mixing the audio tracks, adding captions, special transitions between slides, zooms and pans, submitting the show online for your approval, and any final revisions. It also includes the first copy of your show on DVD, with a custom label, and in a presentation box.
If you provide the digital photo, you do save $.60 per frame, however we ask that they are scanned at a minimum of 300 dpi. Video segments are the same whether you provide it, or if we use one from our stock videos. An example of a stock video is the sky with cloud segment we use in the slideshow on the main page showing students' class pictures. The length of the video does not matter. Music soundtrack are synchronized to the slides for maximum impact. If you provide the music, we request it on CD or MP3 format. This is to adhere to federal copyright laws. Most people prefer to have us choose the music that suits the slides. We have a large library of music we already own, so if music we have works for you, the cost is $2.00 per song. Only if we need to download a request, such as from iTunes, will the cost be $3.50.
Can I use any music and/or photos that I like in my show? Copyright law restricts the use of most material to what’s called “fair use”, which means that if we incorporate the music of your choice in your show, you must have purchased that recording, either on CD, tape, record, or download (from iTunes, etc.). The resulting show is to be used for non-commercial use only. We also are restricted from using any material in which the rights under the Digital Millennium Copyright Act (DMCA) do not expressly belong to you. We do have a production music library (royalty-free) available for your show, if you desire. We will not incorporate any material that may be construed as condoning illegal or immoral activity. See our Terms and Conditions (on the contact page) for further details.
Who owns the rights to the slideshow? You do! Upon completion, we post a version at our approval site for you to proof, and send you the link to view it online. Upon your approval, we transfer a high-resolution version of your show to DVD in a presentation-quality box and send it to you. All future rights to that show belong to you. You may make copies or have them made without going through us, if you prefer. After all, these are your treasured memories!
Photobooks FAQ What are the differences between the Classic, Classy, and Chic Series? We offer 3 different publisher options for your books. The Casual Series is the most affordable magazine-style photobook we offer, with two cover choices, linen or leather, each in a variety of colors, or a smaller paperback version in a variety of cover choices. The page designs are simple and make a great alternative to your family scrapbooks or photo albums. The Classy Series is an impressive hardcover, square magazine-style book that allows YOU to decide on the cover design. It can be any color you choose, with or without any text, as many photos as you like, and the pictures and text can wrap from front to back. It comes in an attractive, frosted slip-case. This series also offers a less expensie softcover version. Finally, the Chic Series offers an all-panorama style book. Each page is coated with a clear, water-based lacquer prior to the mounting process. The lacquer is stain and water resistant. The pages are mounted on a firm core that makes them thicker than a magazine page (approx. 1/16"), and inflexible. The books lie flat when open; have rounded corners and gilded edges. They’re a wonderful choice for a wedding album, any special occasion, or for those who want only the best for any occassion, but are used most often for weddings.
Is there a discount for more than one copy of the same photobook? There are discounts in each series. See the price list in each series for details.
How many pages can I have in each photobook? Check out each series (below) as each has different requirements.
What are the features and prices of the Casual Series Photobooks? You have the option of selecting either single-sided printing or double-sided printing. Pricing is based on each printed page/side. Each sheet of paper in a book has two pages/sides. A 50 page book printed on both sides contains 25 sheets of paper. A 50 page book printed on one side contains 50 sheets, but costs the same. Either way, the price is based on 50 pages. There is no extra cost or cost benefit for selecting one print option over the other. If your book contains fewer than 20 pages (single-sided), the remaining pages will be blank. These could be used to mount mementos (ticket stubs, etc) or you can choose to have these blank pages eliminated when you purchase your book. You will be charged the 20-page minimum if your book contains fewer than 20 pages. Single-sided Printing
Double-sided Printing
CASUAL Hardcover Photobook Prices $ 99.00 - 20 page book in linen $ 4.00 - each additional page/side $ 20.00 - Leather Cover (additional cost) Additional copies are 30% off the total price of your original book!
What are the features and prices of the Classy Series Photobooks? With our Classy Series, YOU decide what you want the cover to look like. Any color, text, pictures - and the spine can be printed too. You can even use a panoramic picture to wrap all the way around from the front of the book to the back. These beautiful books are offered in 2 cover types. This series comes in page increments of 10 or 20. If you have 22 pages, you pay the 30 page rate. If the book is 68 pages, you are charged the 80 page rate. You have the choice of having blank pages at the end (great for pasting in souvenirs or journaling) or eliminating them from the book. If you want to make sure the full number of pages are used, let us know, and we can design pages with fewer pictures or include more full-bleed pages. CLASSY Soft Cover Photobook Prices For a more casual feel, try the soft-cover design. This book is comfortable to hold and flip through, while still offering a fully printable cover with a protective coating.
CLASSY Hard Cover Laminate Photobook Prices The Classy Hardcover design has a high-end feel that is reminiscent of fine art coffee table books. It is covered with a protective coating to preserve its appearance for years to come, and comes in a frosted slip case for added protection.
What are the features and prices of the Chic Series Photobooks? This series offers our largest selection of covers and options. Because Chic Series is a panorama (two-page spread) book, the PAGE PRICE is actually for 2 sides, (2 pages if comparing the price to the Casual Series). The minimum number of pages is 10 double-sided pages (20 sides). The maximum number of pages is 45 double-sided spreads (90 sides). A web page can simple not do justice to the beautiful quality of these books. They ARE expensive books. However the same books are 2-3 times more through photography companies. These are not magazine-style photobooks like the Casual and Classy series. Each gilded page is about 1/16" thick with a special finish. The pages are not paper as they appear in the main Photobook page of this web site as you “flip” through the book. They do not “bend”, or turn like a magazine page. The special hinge design allows this book to lie flat when opened. The cover leathers are top quality, the cameo is a special inlay. Each binding is made-to-order. When filled with your wedding or other special occasion memories, they are priceless. Genuine leather is standard as a cover, although you
can upgrade to a glove, distressed or CHIC Photobook Prices
Special Options and Features Cameos Create an inviting cover with an optional cameo photo. Cameos are centered on square albums, in upper center on rectangular. $ 45.00 for any size option. Includes cover cameo window and photo of your choice to fit.
Pillowcases Each Chic album includes a soft “pillow case” and is delivered inside a handsome black presentation box. This is standard with all Chic albums. Cover Imprinting Add the final touch of quality by personalizing your albums with an optional cover imprint of the names and date of the special occasion. These are done in italic font, and in your choice of black, white, silver or gold. $12.00 per line. Album Leather Upgrades Surcharges Glove Leather $ 28.00 Distressed or
Shipping costs listed below are the handling and shipping costs the publishers charge to ship to us. If you are not in our local area or are not able to pick up your order, we will check over the order first, and then ship it to you at additional cost. You will be charged only exactly what we are charged. Casual Series Photobooks Casual Hardcover
Classy Photobooks Softcover, Hardcover, or Laminate
Chic Photobooks
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